We love to get feedback - it helps us find out what our clients really want. Here's a random selection of comments from our past customers!
“It was excellent in pretty well all respects. The Cocos diving was good, with plenty of hammerhead and other sharks. It was challenging – perhaps a bit like a much warmer version of the English Channel (with strong currents and big waves at times), but also a great experience. The Island was pretty too, although landing needed permission from the Rangers, so we only went ashore for 3 brief visits.
On the main part, Savegre Lodge was more basic than the exceptional standards of the other accommodation, and the food was less reliable (it was better in the bar than in the restaurant). Its big advantage was the guide, who was exceptional – he found the Quetzels, and also created a bird garden around his house next to the Lodge that was stunning. I think the trade-off between luxury and the quality of the guide worked out well.
Maybe the best part was Tortuego, by a small margin. Location was great, and again we had an excellent guide for the two boat trips and also the turtle nesting night. Wildlife extended into the hotel grounds, with howler monkeys, sloths, toucans, parrots etc. And the forest walk was impressive too, with rather a lot of poison arrow frogs. I did get a better picture of a sloth at Puerto Viejo, but that was luck in coming across one on the ground.
The coffee tour at Finca Blanca Rosa was great. It helped there only was one small family with us, and the coffee was really good. Accommodation was too, and we were upgraded to a villa with a Jacuzzi outside.
The longest transfer to the last hotel was a bit tiring, although the driver sensibly broke the journey for lunch. The minibus was from a different tour company, and was not in the best condition – it seemed to have had a scrape that took out two side windows which were repaired with heavy duty transparent plastic sheets. Seats also seemed a bit smaller than Costa Rican Trails transport. The best transfers were in their SUV type vehicles.” - JJ travelled in September 2019
“A wonderful family run hacienda with lovely, friendly staff. All of the activities are interesting and I would especially recommend the bee-keeping and chocolate making. All the food is delicious and I was very well looked after throughout my stay. I only had two nights and would have loved a third!” - ED travelled in September 2019
“We arrived home this morning after such a great trip! Thank you, it was beautifully planned - with enough downtime to recover from all the excitements!
Although there was a lot of travelling, it all went like clockwork, and it did mean we saw so much and got a flavour of each country. Good guides too, and we were particularly fortunate with the young man who looked after us in the Atacama - he was very knowledgeable and enthusiastic.
We were a little apprehensive about the Tango evening in Buenos Aires, having been to some gruesome ‘local culture’ events in other countries, but it was brilliant and very well done, good food too, so altogether a winner. The whole thing was a great success, so thanks again from us both.” - JK travelled in January 2020
“Peru is a beautiful country. We enjoyed a very packed and eventful exploration of approximately 11 ancient sites from 4,000 BC to 800 AD of amazingly preserved temples, cities and dwellings, from the coastal deserts near Lima, up into the mountains in north-western Peru. The often long gruelling bus journeys were rewarded by such a wonderful archaeological richness that, by the end, it was as if we were participating in a sort of travel back in time through imaginative recreation of those earliest settlements and civilisations – their social organisation, hieratic structures and pre emptive rituals to ward off the ever lurking threat of deluge, food shortage, disease, famine and earthquake. Our days of dusty archaeological site visits were finally rewarded by the astonishing richness of artefacts on display in private collections at the Sipan, Amana and Larco Museums. Along the way we were privileged to have inspiring talks with site archaeologists and, despite a few minor hiccups, our hotels were comfortable and our guides excellent in their knowledge of the areas we visited. Many thanks for organising this extensive trip for us.” - AG travelled in August 2019
“We had an amazing trip and have fabulous memories to treasure. Until the next adventure.” - JK travelled in August 2019
“We arrived home yesterday from an amazing three weeks in South America visiting Peru, Chile, Argentina and Brazil and wanted to thank you for putting together a fantastic package for us. With 9 different hotels and 6 internal flights we had anticipated a few difficulties but it is fair to say that things all ran very very smoothly. There was someone to meet and greet us at every airport and your local agents were very very helpful. All of our guides were knowledgeable and experienced and although we bonded better with some than others all, without exception, were good with some we would describe as outstanding. All the hotels met our minimum requirements, many were very very good and I'm not sure it was deliberate but if so congratulations - our first hotel and our last two were very high quality which set us up and let us down very nicely indeed. All visits/trips you booked for us were as advertised and very appropriate for us as individuals (it must be difficult for you to judge your clients - we were hungry for knowledge of local culture, history etc. but know when our appetite has been sated). Only once did we feel were were suffering from a slight sensory overload - day 6 of the Inca's - and that may well have been partly the affects of nausea related to altitude.
Before we set off we were slightly anxious about the pace of travel, the packing and unpacking etc. but it was all managed very well - all in all some very happy, well travelled clients. Thank you!” - RP travelled in October 2019
“We had a great time! The trip was exactly what we had hoped for, the mix of action in Iguaçu and the Amazon and chill-out in Bahia was just right. We totally fell in love with Brisas do Espelho and the Amazon Turtle Lodge was a real surprise. We had such fun there, especially the kids! (and less creepy-crawlies than expected...)” - PM travelled in August 2018
“I have travelled fairly extensively in the last few years but I can say that the Galapagos is the most unique place I have ever visited and it was my most memorable holiday ever. Like a lot of people I have seen many TV programmes showing the fabulous wildlife in the islands but always thought that the pictures were the result of special cameras and telephoto lenses recording from a considerable distance.
To find the wildlife so very close and so utterly unafraid of humans was breath-taking and I am still having to pinch myself to make me realise it was not a dream. The courtship display of the waved albatross, frigate birds with their red throat sac, blue and red footed boobies, iguanas so numerous that it is difficult not to step on them, snorkelling with playful seals showing off their aquatic prowess and the sedate lumbering giant tortoises will long remain in my memory.
Your recommendation of the Mary Anne was spot on. As you know I had been looking for sometime for a boat that did not charge a single supplement and it was down to you that I found the Mary Anne which ticked this box. In addition, being a sailing craft, it was completely different to all the other boats sailing around the Islands which made the voyage even more spectacular. Everything on the boat was first class from the cabins, the meals, to the wonderful crew. Above all the route taken on this cruise took us to some of the more remote islands where the best of the wildlife was to be found. Other people I spoke to later in my holiday who had been on other more central cruises had not seen half the wild life that we had come across.
As to the organisational side of the trip I have nothing but praise for the excellent service provided by Last Frontiers, from the initial advice and help you gave me in the planning stage to the actual delivery of the cruise. The choice of the Wyndham hotel in Guayaquil was ideal for the short stay I had, very luxurious accommodation with a good selection of restaurants very close to the hotel. I will certainly recommend your company to my friends. Sorry to have written at such length but that is what happens when one experiences the holiday of a lifetime! Thanks again for all your help.” - PC travelled in May 2019
“Thanks for arranging a brilliant holiday for us. For me, I think the highlight was staying at the Nayara Springs hotel and visiting the hanging bridges in Arenal. Our guide there was excellent, and showed us how to photograph wildlife through a spotting scope. We also saw whales and dolphins on our excursion from Playa Cativo, and on our last night the hotel laid on a special dinner for us in the bar – luxury private dining. The hotels were all great and the staff friendly and helpful. We’d certainly go back to Costa Rica, but maybe in the dry season next time.” - ST travelled in July 2018
“Thank you for your email and homecoming welcome from our journey in Peru. It was a most wonderfully absorbing and organic trip and I’m still processing it. It was organic in its very nature - a group of disparate travellers responding to one person’s dream on the one hand, and an exciting gamble into the world of adventure on the other. Of course, none of us were archaeologists in the real sense but I felt we came close to it through our experience. We were well looked after and the hotels were welcoming and comfortable. One or two in the more inaccessible areas were more simple than others, but they were perfectly adequate and I enjoyed being closer to the spirit of Peru.
Our guides were excellent - all three were local, very professional and friendly. They shared with us their passion for their country and their interest in its history. They were educated, well informed and lively. Our guide in the north, who was with us for ten days or so, gave of herself totally, making sure that we were looked after and experienced Peruvian hospitality. The programme was extremely full, if anything a bit relentless. Some of the journeys were very long and there was little time for absorbing and reflecting on our experiences. On the other hand, the sites were distant from each other and by travelling so far we gained a picture of Peru which we might otherwise have missed. From the coastal desert, to the dry hills, to the green valleys into the Andes and the snow capped mountains it was stunning.
The archaeological sites were extraordinary and I was still fascinated when we came to number eleven. Each had its particular revelations and I came home feeling that I had been in the company of ancient peoples who were ever alive and just like me. The past was in the present. This was an ambitious trip, and in some ways we were pioneers, but it worked and will remain with me for a long time. Thank you.” - ES travelled in August 2019
“The trip was amazing. The planning and execution were nearly flawless and it was exactly what we were looking for: a real introduction to Peru, with the cities, Amazon rain forest, and above all the Andes with high-altitude trekking, Inca history, an introduction to the people, culture and cuisine.
The Lares Trek was the highlight of the trip. I can’t express how amazing it was from beginning to end, and I can’t thank you enough for recommending this. The number 1 success factor was our guide - I have rarely met such a wonderfully warm, genuine, knowledgeable, friendly, helpful, and just all-around excellent human being. The trek itself was glorious. I was a little nervous about my ability to get through it, but in the end it was totally manageable.
The vistas, the vast spaces, the mountains, the camelids, the people we saw and met - I thought I was prepared but everything was beyond my expectations. I felt a real peace and joy during those walks that I have rarely felt at any other time. The Inca trail and Machu Picchu were also fantastic. These are more touristy and not as awe-inspiring as the vast solitude of the Lares trek itself, but they are extraordinary and we are so happy to have experienced them!
I can barely begin to describe the wonders of the trip and just how good everything was at every step of the way! I cannot recall a vacation that was so smooth and so wonderful, and that is really thanks to Last Frontiers and your great planning, ideas, contacts, and responsiveness to our needs.” - HD travelled in August 2019
“I just want to thank you for your part (and your local partner in Chile) for making our holiday in Chile such a memorable trip. It really was a wonderful combination of luxury and adventure which has made the return to the humdrum very difficult. It's very difficult to give any constructive criticism, there isn’t much under your direct control and it would not be realistic anyway to expect perfection in a country of such great wilderness. I would class Explora Hotel (and Patagonia in particular) as more of an adventure than a resort and thanks again for arranging that for us - it was the highlight.” - RB travelled in January 2019
“A truly amazing holiday and seeing those wonders of nature was jaw dropping. We enjoyed the stunning scenery around Cachi, Cafayate and Salta and our guide was fantastic-his knowledge was amazing. Thanks again for your assistance and organisation.” - BH travelled in January 2019
“It was fantastic and everything went like clockwork. Your advice was spot on, everyone was friendly and turned up when promised, and each hotel was different but lovely. We will definitely be in touch again for our next trip to Latin America.” - TR travelled in September 2018
“We had a most fantastic time in Peru and the Galapagos. It was a pretty full itinerary and we felt that we never stopped running, but we enjoyed every single minute of it. Both the Galapagos Islands and Inca Peru blew our minds, but in different ways. If I had to choose three personal highlights, they would be witnessing Waved Albatrosses perform their mating ritual and tend their young at a distance of just a few paces, our first sight of Machu Picchu, and learning about life on the reed islands of Lake Titicaca.
All the staff and guides in Peru were excellent - very knowledgable, we felt that we were learning all the time and extremely patient. Having them to show us around one a one-to-one basis helped us get more of a flavour of what we were seeing than being in a large group. The stand-out person was our young guide on the Beluga yacht in the Galapagos. He was an amazing guide, filled with knowledge and kindness - an absolute star.
Your green book and other literature were extremely thorough and invaluable to us. Overall, we had the most awesome experience and will be very happy to recommend Last Frontiers to anybody interested in visiting South America. Thank you very much once again!” - DM travelled in June 2018