We love to get feedback - it helps us find out what our clients really want. Here's a random selection of comments from our past customers!
“Thank you so much for organising another fantastic holiday in Brazil!! You asked if there were any highlights which is an impossible question as it was pretty well all special. I would say Rio, Iguassu, the Pantanal and Salvador old town, but that doesn’t belittle any of the other places. Your local agents were excellent and we had some very good guides. Thank you again for arranging another fantastic holiday, so pleased to finally get there two years later than originally planned!” - SH travelled in May 2022
“Thanks for all you and Sue did for us, we’re full of praise for the lovely holiday you arranged for us both and have no hesitation in recommending you to our friends and relations. Pura Vida!” - TS travelled in March 2022
“We arrived home yesterday from an amazing three weeks in South America visiting Peru, Chile, Argentina and Brazil and wanted to thank you for putting together a fantastic package for us. With 9 different hotels and 6 internal flights we had anticipated a few difficulties but it is fair to say that things all ran very very smoothly. There was someone to meet and greet us at every airport and your local agents were very very helpful. All of our guides were knowledgeable and experienced and although we bonded better with some than others all, without exception, were good with some we would describe as outstanding. All the hotels met our minimum requirements, many were very very good and I'm not sure it was deliberate but if so congratulations - our first hotel and our last two were very high quality which set us up and let us down very nicely indeed. All visits/trips you booked for us were as advertised and very appropriate for us as individuals (it must be difficult for you to judge your clients - we were hungry for knowledge of local culture, history etc. but know when our appetite has been sated). Only once did we feel were were suffering from a slight sensory overload - day 6 of the Inca's - and that may well have been partly the affects of nausea related to altitude.
Before we set off we were slightly anxious about the pace of travel, the packing and unpacking etc. but it was all managed very well - all in all some very happy, well travelled clients. Thank you!” - RP travelled in October 2019
“Firstly thank you for your expertise and very valued knowledge. Not a single transfer was late, the drivers were excellent and the vehicles first class. I felt our itinerary was very balanced and well paced and there was only one hotel that I would have changed, all the other the hotels and lodges were excellent. I completely fell in love with Costa Rica as did my son. It really is a special place and our route, anti-clockwise, was definitely the way to go! There was so much wildlife everywhere and our highlights were, in no particular order, the sloths, such awesome creatures, the toucans, the trip to the hot springs, the sky walk and zip line in the cloud forest and Xandari for our final two nights, a real treat! It really was a truly fabulous trip and thank you for making it happen.” - HM travelled in December 2019
“Peru is a beautiful country. We enjoyed a very packed and eventful exploration of approximately 11 ancient sites from 4,000 BC to 800 AD of amazingly preserved temples, cities and dwellings, from the coastal deserts near Lima, up into the mountains in north-western Peru. The often long gruelling bus journeys were rewarded by such a wonderful archaeological richness that, by the end, it was as if we were participating in a sort of travel back in time through imaginative recreation of those earliest settlements and civilisations – their social organisation, hieratic structures and pre emptive rituals to ward off the ever lurking threat of deluge, food shortage, disease, famine and earthquake. Our days of dusty archaeological site visits were finally rewarded by the astonishing richness of artefacts on display in private collections at the Sipan, Amana and Larco Museums. Along the way we were privileged to have inspiring talks with site archaeologists and, despite a few minor hiccups, our hotels were comfortable and our guides excellent in their knowledge of the areas we visited. Many thanks for organising this extensive trip for us.” - AG travelled in August 2019
“We're safely back from Chile and Argentina, had an amazing trip and can't wait to go again! With two minor exceptions everything you and your local agents had arranged worked like a dream. We loved almost everywhere we stayed, particularly Indigo Patagonia (Puerto Natales), Puyuhuapi, El Barranco (Futalefu), La Escondida (Villa La Angostora) and Antumalal (Pucón). It's definitely a part of the world we want to see more of so I hope we'll be back before long. If we do we'd want to go further south and also to try to get even further off the beaten track.” - CL travelled in January 2019
“Thank you for your email and homecoming welcome from our journey in Peru. It was a most wonderfully absorbing and organic trip and I’m still processing it. It was organic in its very nature - a group of disparate travellers responding to one person’s dream on the one hand, and an exciting gamble into the world of adventure on the other. Of course, none of us were archaeologists in the real sense but I felt we came close to it through our experience. We were well looked after and the hotels were welcoming and comfortable. One or two in the more inaccessible areas were more simple than others, but they were perfectly adequate and I enjoyed being closer to the spirit of Peru.
Our guides were excellent - all three were local, very professional and friendly. They shared with us their passion for their country and their interest in its history. They were educated, well informed and lively. Our guide in the north, who was with us for ten days or so, gave of herself totally, making sure that we were looked after and experienced Peruvian hospitality. The programme was extremely full, if anything a bit relentless. Some of the journeys were very long and there was little time for absorbing and reflecting on our experiences. On the other hand, the sites were distant from each other and by travelling so far we gained a picture of Peru which we might otherwise have missed. From the coastal desert, to the dry hills, to the green valleys into the Andes and the snow capped mountains it was stunning.
The archaeological sites were extraordinary and I was still fascinated when we came to number eleven. Each had its particular revelations and I came home feeling that I had been in the company of ancient peoples who were ever alive and just like me. The past was in the present. This was an ambitious trip, and in some ways we were pioneers, but it worked and will remain with me for a long time. Thank you.” - ES travelled in August 2019
“A truly amazing holiday and seeing those wonders of nature was jaw dropping. We enjoyed the stunning scenery around Cachi, Cafayate and Salta and our guide was fantastic-his knowledge was amazing. Thanks again for your assistance and organisation.” - BH travelled in January 2019
“What a magical trip. Perfection in every way.” - RR travelled in January 2020
“Our holiday was great, albeit exhausting! Argentina is such a stunningly beautiful place and the highlights were definitely hiking in El Chalten (wish I could have done more) and El Calafate. All went very well with the trip, apart from the slight hiccup regarding my baggage allowance with the Aerolineas Pass, but your email and assistance was helpful. Thanks once again to you and the team for all of your help, and especially in sorting out all the last minute changes which were very much appreciated!” - SA travelled in November 2018
“I just want to thank you for your part (and your local partner in Chile) for making our holiday in Chile such a memorable trip. It really was a wonderful combination of luxury and adventure which has made the return to the humdrum very difficult. It's very difficult to give any constructive criticism, there isn’t much under your direct control and it would not be realistic anyway to expect perfection in a country of such great wilderness. I would class Explora Hotel (and Patagonia in particular) as more of an adventure than a resort and thanks again for arranging that for us - it was the highlight.” - RB travelled in January 2019
“We had a marvellous time in Brazil, all the flights worked, all the drivers and guides were great and the hotels were fab, the trip on Tucano was great fun too. Everything that you organised worked perfectly. Thank you.” - SE travelled in October 2018
“Thank you for your help navigating travel changes and hotel recommendations, we would be happy to use your company post Covid for future travel plans and to recommend you to our friends.” - SJ travelled in June 2021
“We arrived home this morning after such a great trip! Thank you, it was beautifully planned - with enough downtime to recover from all the excitements!
Although there was a lot of travelling, it all went like clockwork, and it did mean we saw so much and got a flavour of each country. Good guides too, and we were particularly fortunate with the young man who looked after us in the Atacama - he was very knowledgeable and enthusiastic.
We were a little apprehensive about the Tango evening in Buenos Aires, having been to some gruesome ‘local culture’ events in other countries, but it was brilliant and very well done, good food too, so altogether a winner. The whole thing was a great success, so thanks again from us both.” - JK travelled in January 2020
“It was fantastic and everything went like clockwork. Your advice was spot on, everyone was friendly and turned up when promised, and each hotel was different but lovely. We will definitely be in touch again for our next trip to Latin America.” - TR travelled in September 2018