We love to get feedback - it helps us find out what our clients really want. Here's a random selection of comments from our past customers!
“The trip was amazing. The planning and execution were nearly flawless and it was exactly what we were looking for: a real introduction to Peru, with the cities, Amazon rain forest, and above all the Andes with high-altitude trekking, Inca history, an introduction to the people, culture and cuisine.
The Lares Trek was the highlight of the trip. I can’t express how amazing it was from beginning to end, and I can’t thank you enough for recommending this. The number 1 success factor was our guide - I have rarely met such a wonderfully warm, genuine, knowledgeable, friendly, helpful, and just all-around excellent human being. The trek itself was glorious. I was a little nervous about my ability to get through it, but in the end it was totally manageable.
The vistas, the vast spaces, the mountains, the camelids, the people we saw and met - I thought I was prepared but everything was beyond my expectations. I felt a real peace and joy during those walks that I have rarely felt at any other time. The Inca trail and Machu Picchu were also fantastic. These are more touristy and not as awe-inspiring as the vast solitude of the Lares trek itself, but they are extraordinary and we are so happy to have experienced them!
I can barely begin to describe the wonders of the trip and just how good everything was at every step of the way! I cannot recall a vacation that was so smooth and so wonderful, and that is really thanks to Last Frontiers and your great planning, ideas, contacts, and responsiveness to our needs.” - HD travelled in August 2019
“Firstly thank you for your expertise and very valued knowledge. Not a single transfer was late, the drivers were excellent and the vehicles first class. I felt our itinerary was very balanced and well paced and there was only one hotel that I would have changed, all the other the hotels and lodges were excellent. I completely fell in love with Costa Rica as did my son. It really is a special place and our route, anti-clockwise, was definitely the way to go! There was so much wildlife everywhere and our highlights were, in no particular order, the sloths, such awesome creatures, the toucans, the trip to the hot springs, the sky walk and zip line in the cloud forest and Xandari for our final two nights, a real treat! It really was a truly fabulous trip and thank you for making it happen.” - HM travelled in December 2019
“A wonderful family run hacienda with lovely, friendly staff. All of the activities are interesting and I would especially recommend the bee-keeping and chocolate making. All the food is delicious and I was very well looked after throughout my stay. I only had two nights and would have loved a third!” - ED travelled in September 2019
“What a magical trip. Perfection in every way.” - RR travelled in January 2020
“We're safely back from Chile and Argentina, had an amazing trip and can't wait to go again! With two minor exceptions everything you and your local agents had arranged worked like a dream. We loved almost everywhere we stayed, particularly Indigo Patagonia (Puerto Natales), Puyuhuapi, El Barranco (Futalefu), La Escondida (Villa La Angostora) and Antumalal (Pucón). It's definitely a part of the world we want to see more of so I hope we'll be back before long. If we do we'd want to go further south and also to try to get even further off the beaten track.” - CL travelled in January 2019
“We had the most marvellous time in Chile. The guides looked after us well, and all arrived bang on time, were courteous and attentive. Of course the loss of the rest of our trip was out of everyones control, and a great shame, but we had a grand holiday nonetheless. We did feel you held our hands for us as the need to exit loomed, and we very much appreciate having our flights sorted.
Any clients going to Santaigo are firmly recommended to find time for Valparaiso in our opinion. We ate at some wonderful restaurants - lunch on the terrace at La Conception was a high point, as was lunch at Tres Pesces. The Art Nouveau Palacio Baburizza is wonderful, and the street art in this part of town is amazing - so many photos! We failed to make the bus system work for us, enjoyed the funicular, but walking to Pablo Neruda’s house was worthwhile and straightforward (getting anywhere on foot with a good pair of lungs is no problem!)
We are so pleased we included Chiloe. We did a whistle-stop tour of 6 of the wooden churches and it was a great reason to drive through the bonny countryside and onto Achao island. If we had more time a drive to the west coast would have been nice, but we did go to Punihuil in the north to see the tail end of the penguin season which was certainly worth the trip, more soo earlier in the season. Good roads for the entirely of our driving, and where we did use dirt tracks the car coped beautifully.
We drove from Puerto Varas to Petrohue via the falls and the river (wow! no wonder you put the photo on your bookmark!) and then took a walk in the sunshine on the volcano Osorno, finishing with a drive up to the ski resort to enjoy the sundown views. The Alerce Andino National Park was a high spot and we had a glorious walk in the woods. It was thrilling to see birds and frogs here. Before flying out we drove to Frutilar for the morning which was a lovely drive, town a bit cheesy, exploiting the german past but still nice.
The transfer from Punta Arenas to Torres del Paine was for just 4 of us, and we saw flamingos and rheas on the way. It included a stop at an estancia, with a tour of the old farmhouse and a lamb asado barbecue so that was great! A long road trip but road was good and views wonderful, we had clear skies all day. Excursions were all fabulous - to Grey Lake on the boat, the French Valley, and a shorter day trip to view the Torres. Gobs well and truly smacked!” - AC travelled in March 2020
Honeymoon to Peru and Brazil
“We had an amazing time! We felt like we really got a flavour for South America during the three weeks we were there and were able to see so many things. All the hotels and transfers were really good. We also really enjoyed the private tours we did with the local agent and felt that their staff were very knowledgeable and friendly. Our highlights included our visit to Machu Picchu and staying in the Amazon (seeing and learning about the plants and animals in the rainforest).” - C&GW travelled in July 2018
“It was excellent in pretty well all respects. The Cocos diving was good, with plenty of hammerhead and other sharks. It was challenging – perhaps a bit like a much warmer version of the English Channel (with strong currents and big waves at times), but also a great experience. The Island was pretty too, although landing needed permission from the Rangers, so we only went ashore for 3 brief visits.
On the main part, Savegre Lodge was more basic than the exceptional standards of the other accommodation, and the food was less reliable (it was better in the bar than in the restaurant). Its big advantage was the guide, who was exceptional – he found the Quetzels, and also created a bird garden around his house next to the Lodge that was stunning. I think the trade-off between luxury and the quality of the guide worked out well.
Maybe the best part was Tortuego, by a small margin. Location was great, and again we had an excellent guide for the two boat trips and also the turtle nesting night. Wildlife extended into the hotel grounds, with howler monkeys, sloths, toucans, parrots etc. And the forest walk was impressive too, with rather a lot of poison arrow frogs. I did get a better picture of a sloth at Puerto Viejo, but that was luck in coming across one on the ground.
The coffee tour at Finca Blanca Rosa was great. It helped there only was one small family with us, and the coffee was really good. Accommodation was too, and we were upgraded to a villa with a Jacuzzi outside.
The longest transfer to the last hotel was a bit tiring, although the driver sensibly broke the journey for lunch. The minibus was from a different tour company, and was not in the best condition – it seemed to have had a scrape that took out two side windows which were repaired with heavy duty transparent plastic sheets. Seats also seemed a bit smaller than Costa Rican Trails transport. The best transfers were in their SUV type vehicles.” - JJ travelled in September 2019
“We had such wonderful time and everything that you organised worked perfectly. I had lots of occasions where I marvelled at your extraordinary ability to organise such a complicated trip, it all went completely to plan and your insightful knowledge and contacts proved very valuable. All the hotels were fantastic, we loved the small boutique ones and recognised that you did your absolute best at all times. I loved it all but found the heat a big challenge, and much as I adored Brazil and the Brazilians, I couldn't recommend the Amazon for anyone that can't take extreme heat and humidity.
The Pantanal, I nearly cried when we left I loved it so much and I adored Daniel, such an exceptional young man who's passion was contagious. The Amazon trip was not for me but I have done it and I wouldn't have listened to anyone if they had said so! Tucano was fab but I was way too hot and now know that I can never go anywhere that hot and humid again! I loved all our guides, they were spectacular and Salvador is fabulous place.
I cannot believe how well you organised all of this, your depth of in-country knowledge and all the connections and the taxis and the guides. It was truly a labour of love and it showed. Thank you so much. If you want any endorsements, don't hesitate to ask!” - A-LG travelled in October 2018
“I just want to thank you for your part (and your local partner in Chile) for making our holiday in Chile such a memorable trip. It really was a wonderful combination of luxury and adventure which has made the return to the humdrum very difficult. It's very difficult to give any constructive criticism, there isn’t much under your direct control and it would not be realistic anyway to expect perfection in a country of such great wilderness. I would class Explora Hotel (and Patagonia in particular) as more of an adventure than a resort and thanks again for arranging that for us - it was the highlight.” - RB travelled in January 2019
“We had a great trip with so many diverse things to see and do, and many happy memories. Catching up with friends in Valparaiso and Buenos Aires made it personal as well. Sights like Torres del Paine, Perito Moreno and Iguazu will not be quickly forgotten. All the connections worked and pick ups happened as planned - thank you for your excellent attention to detail. The local agencies were terrific and the guides were not just well informed, but good company too. We enjoyed the wealth of wildlife, especially birds, and flowers and discovering the Lake District in Argentina was a pleasant surprise, away from the normal tourist routes and the car hire went well. Our accommodation was good to very good with a few unusual quirky places. We ate lots of good meals and I particularly enjoyed the Chilean and Argentine wines - we were also introduced to pisco sour which should be on everybody’s list! Thank you again for arranging such a very good trip.” - JR travelled in January 2019
“It was fantastic and everything went like clockwork. Your advice was spot on, everyone was friendly and turned up when promised, and each hotel was different but lovely. We will definitely be in touch again for our next trip to Latin America.” - TR travelled in September 2018
“We had a fantastic trip to Chile and loved every minute of it. We were lucky because we had glorious sunshine for all of the 3 weeks we were there. All your suggested areas worked very well for us and the highlight of our trip was Patagonia - I am very glad that we decided to go there as part of our trip. All the people we dealt with from your local agent were excellent and very helpful. We also were very happy with all the hotels we stayed at, the best one was definitely the Tierra Patagonia, and we had very good rooms in each hotel. We would love to visit other parts of South America” - DC travelled in November 2018
“We had a marvellous time in Brazil, all the flights worked, all the drivers and guides were great and the hotels were fab, the trip on Tucano was great fun too. Everything that you organised worked perfectly. Thank you.” - SE travelled in October 2018
“I just wanted to thank you for putting together such a fantastic trip for my mother and I. It was truly wonderful and exactly what she wanted. In fact it exceeded all our expectations and gave us both a very special experience that we will never forget. So thank you once again for looking after us so well and understanding what my mother wanted from this trip and delivering with great patience, care and insight. I hope we can have more adventures with you in the future. Many, many thanks.” - KG travelled in March 2018