About us
We love to get feedback - it helps us find out what our clients really want. Here's a random selection of comments from our past customers!
Ecuador/Peru/Galapagos
“The whole trip exceeded our expectations in every way. The trip you put together for us was truly the trip of a lifetime. Thank you all very much, we won't hesitate to recommend you to any family and friends wishing to visit South America.” - NH travelled in April 2024
Brazil
“We have had such a brilliant holiday. Everything went like clockwork and everywhere we stayed was wonderful, on the whole. Thank you so much for organising it all for us.
Latam was a great airline, all flights on time and business class very comfortable. Pousada Literaria, Paraty was a great hotel and our guide was excellent, both around the town and on the boat trip which was huge fun. Das Cataratas, Iguassu is a great hotel and we had another excellent guide. We really enjoyed Ouro and our guide was exceptionally knowledgeable guide. We were fairly churched out by the end! The tour of the gold mine was fun. Chapada Diamentina was a highlight, we loved Pousada das Aguas and our guide was excellent, and took us on wonderful treks to views, caves and waterfalls.
All the guides were extremely good at getting us checked in at the airports and making sure we had our boarding cards, which was very helpful as online was a bit tricky! We think the length of time we spent in each place was just right. 3 nights made the long journeys between stops worthwhile and not too much of a rush. Overall an excellent holiday. Thank you very much for organising it.” - JE travelled in February 2024
Falkland Islands
“The Falkland Islands were amazing, I enjoyed it a lot. Especially because it was end of the season and many of the places I visited I had to myself. There were islands where I spent the night 11km away from the next person, only with a radio to communicate in emergencies. It was a good itinerary for the week we initially planned – sad that some of the islands had to close due to the bird flu and hopefully it will be ok next season. I definitely recommend the Falklands as a destination, it was probably one of the highlights of my trip.” - IJ travelled in March 2024
Costa Rica
“Overall the itinerary was great and we felt the number of night stays in each location was about right. Our local representative was absolutely great, a very good communicator and was really ‘on it’ in terms of keeping us up to date on everything. The Costa Rican people are all delightful and generally extremely welcoming and the level of spoken English was exceptional. The internal flights were good and obviously got us around quickly but we really did enjoy having the freedom to explore in our rental car. A great holiday, thank you very much for all your help and advice, and we feel that overall we did get to really explore the country which is, of course, helped by having a car to go off and do your own thing. Driving in Costa Rica was easy once you’d become accustomed to the local traits.” - SJ travelled in February 2024
Costa Rica
“Thank you so so much for all of your help, it was a really special trip and I’m already missing Costa Rica. All our hotels and transfers were perfect and your itinerary suited us so well. Having the transfers all sorted made it so easy for us and I’m so grateful that our trip was planned so well and allowed us to see everything we wanted to.
Our highlights were definitely Mawamba Lodge (Tortuguero), as their staff were just brilliant and the boat trip, the town and the Caribbean Coast was beautiful. For us Arenal and La Fortuna was incredible. The waterfall was amazing (very refreshing!) and the location of the hotel, and being able to wake up and see the Volcano from the balcony was unbelievable. Of course all of our locations were outstanding and we enjoyed every single place we visited.
Everything was so easy and my only downside was that it went so quickly and I wish we had been able to spend longer there. Thank you again for all of your help, we had the best time and I have fallen in love with Costa Rica!” - BS travelled in March 2024
Ecuador/Galapagos
“A fabulous trip that exceeded my expectations. I loved Ecuador and all the different areas visited, which included the Amazon, Hacienda Cusin near Otavalo, Cotopaxi and the Galapagos Islands, where the wildlife blew me away. All the arrangements ran like clockwork and Marco, my local guide, went out of his way to show me as much as possible in this wonderful country. Thank you for all your help and advice in organising this special trip - Antarctica is next on my list!” - AM travelled in February 2024
Peru/Bolivia/Argentina/Paraguay/Brazil
“Thank you for organising our trip, we had a great time and the pace of the trip was about right. There was a lot to see but the real highlights were the Serrania de Hornacal with the rock formations and colours and also the journey across the altiplano from Tarija to Tupiza. Iguazu was, of course, spectacular but a bit more expected so didn’t stand out as much.” - PC travelled in August 2023
Chile
“We had a very successful trip. The itinerary worked out well and we felt we got a good sense of Chile as a whole without too many flights. We particularly enjoyed Cerro Guido, the tour around Arica province, and also enough time to relax in Santiago and see the Pre-Columbian Museum and some of the parks, based from the excellent Le Reve Hotel.” - JE travelled in November 2023
Brazil
“We are back and everything went very well. Our time in Rio was busy, but we had a lovely time going to concerts in different parts of the city. Paraty was wonderful, an excellent choice. So much to do there and what a lovely place. We loved it and the trips were great. So the trip passed by in an instant! Another fantastic trip. Thank you so much. I will keep in touch.” - RB travelled in November 2023
Colombia
“At the outset we wanted a trip which would include the best of Colombia and also to see some of the famous birdlife. Overall the trip was excellent and the guides and your local agents were very good. Our one day in Bogotá was perfect, Hacienda Venecia in the coffee region was an excellent choice and the highlight of the birding side of the trip was Rio Blanco Cloud Forest and the wonderful hummingbirds. Jardin was a smashing little town and the visit to see the Cock of the Rock was something else - we saw around 20! We very much enjoyed Medellin but were disappointed by Tayrona. Cartegena was very hot but I think we covered every single street in the old town, ate in some excellent restaurants and enjoyed the plunge pool at our hotel, Alfiz.” - PC travelled in November 2023
Cuba
“We had a fabulous holiday and feel as if we immersed ourselves in Cuba. There were all sorts of highlights, from snorkelling in the Bay of Pigs, to hiking to Fidel's hideaway in the Sierra Maestra, to spending a morning visiting Hemingway's haunts by 1950s open-topped American car. We would like to make special mention of your Cuban partners who organised our accommodation, transport and social agenda and most notably, their driver/guide, who was exceptional. He looked after us for 13 nights with immaculate driving - no mean feat on the roads and with the fuel shortage - humour, warmth and consideration. He introduced us to local customs, food and experiences beyond our expectations, and gave us confidence in an unfamiliar environment. All the other guides we met along the way were also well-informed, friendly and helped to make our Cuban adventure very special.” - JF&PW travelled in February 2024
Brazil
“Brazil has been a mind-blowing experience. A huge thank you for everything, the guides, hotels and drivers have all been fantastic, and the organisation superb.
Highlights for me and the family were:
The Brazilian people, so lovely, helpful and charming.
Rio, touring around with our guide and walking along Ipanema and Copacabana beaches. He was incredible and we had so much fun with him.
Paraty, the amazing hotel, rock sliding, swimming and snorkelling. Lovely guides here too.
Manaus, great tour with our local guide, a very interesting person.
The Amazon, just everything (caiman, sloths, amazing birds, monkeys, spiders, frogs, piranhas, trees, flowers, etc. etc. etc). The guides and all staff at the lodge were extremely interesting, helpful, kind and fun to be with.
Caipirinhas!
So once again, a huge thanks from us all, we have memories for a lifetime.” - LVF travelled in July 2023
Chile/Argentina
“Thanks for all your help organising the trip to Chile and Argentina - it was fantastic. We had a wonderful time and now to try to get the 1000 photos down to something more manageable. We had great weather and saw everything - including Fitzroy, Torres del Paine and the Torres. So much great stuff to chat through and thanks again for all your great planning.” - MH travelled in November 2024
Peru/Ecuador/Galapagos
“Thank you, it really was the most amazing adventure. The organisation worked like clockwork, and I felt totally safe the entire time away. The guides were so knowledgeable and passionate about their work and as such filled us with enthusiasm - who knew that we would become such experts on Inca masonry!! Thank you, those memories will last forever.” - PK travelled in April 2024
Argentina/Brazil/Peru
“We had an absolutely fabulous time and feel lucky to have seen Corcovado, Iguazu, and Machu Picchu all in the one trip. A wonderful and enjoyable trip altogether and the standard of all the hotels and guides was excellent. Thanks very much for organising it.” - RA&AH travelled in April 2024